Local Resources & Services
Essential Contacts for St. John's Residents
Bookmark this guide for quick access to utilities, government services, schools, transit, and emergency contacts in St. John's.
Emergency Services
911 — Emergency (Police, Fire, Ambulance)
Call 911 for any life-threatening emergency, crime in progress, or serious fire/medical situations.
Emergency Support Services
- Police Non-Emergency: 709-729-8000
- Royal Newfoundland Constabulary (RNC)
- RCMP: 709-772-0801
- Poison Control: 1-800-567-8911
- Suicide Prevention: 1-833-456-4566
Utilities & Essential Services
Newfoundland Power (Electricity)
- Website: newfoundlandpower.com
- Customer Service: 1-709-737-5600
- Emergency (Outage): 1-800-737-1296
- Online account management available
- Average household bill: $140–180/month
Water & Sewer (St. John's City)
- Website: stjohns.ca
- City Service: 709-576-8000
- Water quality is excellent from nearby reservoirs
- Combined billing with property taxes
Natural Gas (Fortis NL)
- Website: fortisnl.ca
- Customer Service: 1-866-436-8784
- Emergency: 1-877-436-8784
- Not all areas have natural gas; check availability
Internet & Cable Providers
- Eastlink: eastlink.ca | 1-800-900-2555
- Rogers: rogers.com | 1-800-461-4379
- Technician: technician.ca | 1-877-832-2646
- Multiple providers available; compare speeds and prices
Government Services
Service NL (Provincial)
- Website: servicenl.gov.nl.ca
- Main Line: 709-729-2500
- Services: Driver's license, vehicle registration, health card, ID
- Multiple locations across St. John's metro
- Online services available for many transactions
Service Canada
- Website: canada.ca/service-canada
- Phone: 1-888-622-6232
- Services: Passports, SIN, benefits, tax returns
- St. John's Service Canada office downtown
Income Tax (CRA)
- Website: canada.ca/cra
- Phone: 1-800-959-5525
- Tip: Register address change online immediately after moving
- File taxes annually (deadline: June 15 for self-employed)
Health Insurance Card
- Website: gov.nl.ca/health
- Phone: 709-729-6678
- Apply at Service NL immediately upon arrival
- Processing time: 4–6 weeks
- Temporary coverage available while card is being processed
Education
Newfoundland & Labrador English School District (NLESD)
- Website: nlesd.ca
- Phone: 709-758-0080
- Public schools serving St. John's metro
- Register students before school year starts
- School bus transportation available
Roman Catholic Education (Archdiocese)
- Website: rcedne.ca
- Phone: 709-726-3660
- Faith-based schools with strong academic standards
- Admission process begins January–February
Memorial University of Newfoundland (MUN)
- Website: mun.ca
- Admissions: 709-737-8000
- Atlantic Canada's largest comprehensive university
- Located in St. John's; multiple programs
- Online and part-time studies available
College of the North Atlantic (CNA)
- Website: cna.nl.ca
- Phone: 709-758-7657
- Trades, technology, and business programs
- Multiple campuses; flexible scheduling
Transit & Transportation
Metrobus (Public Transit)
- Website: metrobus.com
- Phone: 709-570-2000
- Bus service throughout St. John's metro
- Cash or PRESTO card payment
- Monthly passes available
- Discounts for students, seniors, and children
Taxi Services
- Hackney Cabs: 709-753-3333
- Buggy's Cabs: 709-777-7777
- Uber: uber.com
- Ride-sharing services available
Vehicle Services
- CAA Newfoundland: 1-800-222-4357
- Roadside assistance and breakdown service
- Insurance and travel services
- Membership provides benefits and discounts
Car Rental & Parking
- Enterprise: 709-726-7177
- Hertz: 709-754-3400
- Budget: 709-753-2722
- Street parking and paid lots throughout downtown
Healthcare & Medical Services
Health Sciences Centre (HSC)
- Phone: 709-737-6979
- Emergency: 709-737-6979
- Main hospital for major medical services
Finding a Family Doctor
- MCP Provider Search: gov.nl.ca/mcp
- Register with a doctor immediately upon arrival
- Many family doctors accepting new patients
- Walk-in clinics available for urgent non-emergency care
Pharmacies
- Shoppers Drug Mart: Multiple locations
- Rexall Pharma Plus: Throughout St. John's
- Independent pharmacies: Available citywide
- Most accept all major drug plans
Mental Health Support
- Community Mental Health: 709-737-4900
- Crisis Line: 1-833-456-4566
- 211 NL: 211nl.ca (community services directory)
- Free and low-cost counselling available
Community & Recreation
St. John's Parks & Recreation
- Website: stjohns.ca
- Phone: 709-576-8000
- City parks, trails, recreation programs
- Community centres and swimming pools
- Sports leagues and fitness classes
Libraries
- St. John's Public Libraries: stjohns.ca
- Multiple branches throughout the city
- Free library cards for residents
- Book collections, computers, programming
Community Centres & Sports
- Multiple recreation centres with pools, gyms, arenas
- Sports leagues: hockey, soccer, baseball, curling
- Yoga, fitness classes, swimming lessons
- Drop-in recreational programs year-round
Arts & Culture
- Gutter Bookstore: Independent bookstore
- LSPU Hall: Theatre and performance venue
- Arts and Culture Centre: 709-753-4531
- Regular concerts, theatre, exhibitions
Banking & Financial Services
Major Banks
- RBC: rbc.com | Multiple branches
- TD Bank: td.com | Downtown and metro locations
- Bank of Montreal (BMO): bmo.com
- Scotiabank: scotiabank.com
- CIBC: cibc.com
Credit Unions
- Newfoundland Credit Union: ncu.ca
- Competitive rates and community focus
- Multiple branches and ATMs
Financial Services
- Mortgage brokers and advisors throughout the city
- Investment advisors and wealth management
- Insurance providers (home, auto, life)
- Accounting and tax services
Shopping & Services
Grocery Stores
- Loblaws (Dominion, Real Canadian Superstore): Multiple locations
- Sobeys: Several locations across metro
- Costco: Bulk purchasing, membership required
- Independent markets: Various ethnic and specialty grocers
Shopping Centres
- Avalon Mall: Downtown shopping and restaurants
- The Shops at Avalon: Newer retail development
- Park West Centre: West end shopping
- Various plazas: Throughout St. John's neighborhoods
Home & Hardware
- Home Depot: Large home improvement retailer
- Rona: Home and building supplies
- Home Hardware: Community-focused hardware stores
Helpful Websites
- City of St. John's: stjohns.ca
- Government of NL: gov.nl.ca
- Government of Canada: canada.ca
- 211 Newfoundland and Labrador: 211nl.ca (free community services directory)
- Royal Newfoundland Constabulary: rnc.ca
- Eastern Health: easternhealth.ca
- NL Power: newfoundlandpower.com
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