Privacy Policy | Royal LePage Turner Realty

Introduction

Royal LePage Turner Realty (the "Company") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and interact with our services.

Information We Collect

We collect information in several ways:

Information You Provide: When you submit contact forms, request property information, or engage with our services, we collect personal information including your name, email address, phone number, and property preferences.
Automatic Information: When you browse our website, we collect information about your device, IP address, browser type, and browsing behaviour through cookies and similar technologies.
Professional Information: If you register as an agent or professional user, we collect credentials, licensing information, and professional contact details.

How We Use Your Information

We use collected information for purposes including:

Providing and improving real estate services and customer support
Processing requests for property information and home evaluations
Sending property listings, market updates, and promotional materials (with your consent)
Conducting market research and analysis
Complying with legal obligations under PIPEDA and applicable regulations
Preventing fraud and protecting our services
Personalizing your website experience

PIPEDA Compliance

Royal LePage Turner Realty complies with the Personal Information Protection and Electronic Documents Act (PIPEDA). We collect and use personal information only for identified purposes, with your knowledge and consent. You have the right to access your personal information, request corrections, and withdraw consent for non-essential uses.

Information Sharing

We do not sell your personal information. However, we may share information with:

Real estate service providers and title companies necessary to complete transactions
Third-party vendors who assist in providing services (under confidentiality agreements)
Law enforcement and regulatory bodies when legally required
Royal LePage network members and affiliated brokerage offices

Cookies and Tracking

Our website uses cookies and similar technologies to enhance your browsing experience and gather usage analytics. Cookies help us remember your preferences and improve our services. You can control cookie settings through your browser. Google Analytics tracking helps us understand how visitors use our site. No sensitive personal information is tracked through GA4.

Data Security

We implement industry-standard security measures to protect your personal information against unauthorized access, disclosure, alteration, and destruction. Our website uses SSL encryption for data transmission. Despite our efforts, no transmission over the internet is completely secure, and we cannot guarantee absolute security.

Retention of Information

We retain your personal information for as long as necessary to provide services, comply with legal obligations, and resolve disputes. After the purpose for collection has been fulfilled, information is securely deleted or anonymized unless further retention is legally required.

Your Rights

You have the following rights regarding your personal information:

Right to access your personal information held by us
Right to request correction of inaccurate information
Right to withdraw consent for non-essential uses
Right to opt-out of marketing communications
Right to lodge complaints with privacy regulatory authorities

Contact Us

For privacy concerns or to exercise your rights, please contact us at:

Royal LePage Turner Realty
St. John's, NL
Email: Loading...
Phone: 709-725-6520

Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or applicable laws. Updates will be posted to this page with a revised effective date. Your continued use of our website constitutes acceptance of the updated policy.